Refund Policy

Cancellation & Refund Policy of TryGo Service Private Limited

At TryGo Service Private Limited (“TryGo,” “we,” “us,” or “our”), we strive to provide the best possible experience for our customers. We understand that there may be instances where you need to cancel a booking or request a refund. This Cancellation & Refund Policy outlines our guidelines regarding cancellations and refunds for the services provided by TryGo.

  1. Cancellation Policy
    1.1 Cancellation by Customer:
    If you need to cancel a booking, you must do so within the specified cancellation period provided at the time of booking. Cancellation periods may vary depending on the type of service booked and other factors. To cancel a booking, please contact our customer support team or follow the cancellation instructions provided in your booking confirmation.

1.2 Cancellation by TryGo:
TryGo reserves the right to cancel a booking due to unforeseen circumstances, such as inclement weather, natural disasters, or other emergencies. If TryGo cancels your booking, we will notify you as soon as possible and provide alternative arrangements or a full refund, as per your preference.

  1. Refund Policy
    2.1 Eligibility for Refunds:
    Refund eligibility depends on the type of service booked and the specific circumstances of the cancellation. Generally, refunds may be provided in the following situations:
  • Cancellations made within the specified cancellation period.
  • Cancellations due to TryGo’s inability to fulfill the booking.
  • Any other circumstances deemed eligible by TryGo in its sole discretion.

2.2 Refund Process:
If you are eligible for a refund, we will process the refund using the original payment method used for the booking. Refunds may take a certain period to reflect in your account, depending on your financial institution’s processing times.

2.3 Non-Refundable Fees:
Please note that certain fees, such as booking fees or service charges, may be non-refundable. These fees will be clearly communicated to you at the time of booking.

  1. Contact Us
    If you have any questions or concerns about our Cancellation & Refund Policy, please contact our customer support team for assistance. You can reach us at info@trygoindia.com
  2. Changes to Policy
    We reserve the right to modify or update this Cancellation & Refund Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Cancellation & Refund Policy.